look news india
New Delhi: In the era of online shopping, fraud cases are not showing any signs of stopping. The latest incident has come to light with e-commerce giant Amazon India, where a startup founder was handed a packet of ‘Ghadi’ detergent in exchange for a GIGABYTE RTX 5090 graphics card worth a whopping ₹2.9 lakh. The victim user shared his pain on social media and said that Amazon closed his complaint within just 15 minutes and also refused to give a refund.
Ordered RTX 5090 for startup, got 1 kg surf pack
A user named Swagat Nayak informed about this incident on social media platform X (Twitter). He told that he had ordered the most expensive and powerful graphics card for his startup. According to the welcome, this ‘Fulfilled by Amazon’ (FBA) It was ordered, which means it came packed and shipped straight from an Amazon authorized warehouse. On receiving the parcel, he noticed that the seal of the box was cut and a fake aftermarket barcode was pasted on it.
“Mathematics doesn’t lie”: shipping label exposed
The user has shared the unboxing video and photo of the shipping label as proof. Pointing out a very important technical mistake, Swagat Nayak wrote – “Amazon’s math is against them.” * Weight of RTX 5090: Approx 3 Kgs with retail box.
Weight on shipping label: Only 1.56 kg.
Swagat argues that the weight of 1.56 kg is exactly equal to the detergent and packaging. The question arises that despite such a huge difference, how did this packet pass through Amazon’s warehouse scan?
Amazon’s attitude: Case closed in 15 minutes and refund rejected
The most surprising thing in this matter was Amazon’s support system. According to the user, as soon as he raised a support ticket, the company responded without any concrete investigation. 15 min Locked it inside. At present, the company has rejected the refund application, due to which the aggrieved user is now considering taking the legal route.
Ruckus on social media: People said – “The video is edited”
As soon as the post went viral, the internet was divided into two groups. While on one hand thousands of users shared their past bitter experiences (like someone got local shoes instead of Nike, someone got a cheap camera instead of GoPro), on the other hand some people raised questions on the welcome video itself. One user commented, “The video looks heavily edited, show the original footage.” While the other advised, “When ordering such an expensive item, the unboxing video should have been recorded from every angle.”
Keep these 3 things in mind while doing expensive online shopping
If you also order expensive electronics items online, then never forget these precautions:
Open Box Delivery: Always opt for open box delivery, where the packet is opened and checked in front of the delivery boy.
Unboxing Video: Create a video showing the box from all sides without any cuts or pauses.
Weight Check: If the parcel seems light, refuse to accept it or get the weight checked in front of the delivery boy.