Niva Bupa’s cashless card will no longer run in Max Hospital, know what you have to do now

You go to a big and well -known hospital in the city with full confidence … and at the counter you know that the cashless card of your health insurance policy will not work here!

Yes, this scary truth has now become a reality for millions of policy holders of Niva Bupa Health Insurance. Taking a very big and sudden decision, the company has temporarily suspended its cashless treatment facility in all Max Hospitals of Delhi-NCR.

Why did this big change? What is a fight between two veterans?

The reason behind this big decision is very serious. Niva Bupa made serious allegations of charging excessive money for treatment at Max Hospital and making disturbances in the bill. The insurance company says that Max Hospital was doing such a billing, whose burden was directly on the policy holders and the company. Due to this ‘unfair billing system’, it was banned until the matter is resolved.

So now what will happen to the Niva Bupa Policy?

If you have a policy of Niva Bupa and you are thinking of getting treatment in Max Hospital, then tie this knot:

1. Cashless treatment will not be available: Now you cannot start treatment by just showing your card.
2. First fill with pockets, then take back the money: Treat you First you have to pay the entire bill from your pocketAfter this, you will have to submit all the bills and documents to Niva Bupa, and then the company will return your money (reimbuse your money).
3. Your policy is not closed: It is very important to know this. Your policy is completely valid, just the process of cashless treatment in Max Hospital has changed.

What should you do now? 3 most important steps

1. Find another hospital: If there is no emergency, then visit the app or website of Niva Bupa Other big hospitals included in the network See the list of and go there for treatment. There your cashless facility will work without any problem.
2. Talk to Customer Care: In the event of any confusion, immediately call on the customer care of Niva Bupa and get information about other good cashless hospitals in your area.
3. If going to Max is compulsion: If there is emergency and has to go to Max Hospital, then immediately inform Niva Bupa along with treatment and understand the entire process of claim later.

This is a conflict between two big companies, which the common man is currently suffering. Hopefully, this matter will be resolved soon, but till then it is the greatest understanding to be careful and keep the right information.