look news india
Lucknow/New Delhi. Punjab National Bank (PNB), one of the major public sector banks of the country, is currently in the midst of a big controversy. In the era of Digital India, while the government is talking about transparency, PNB is facing serious allegations of promoting digital fraud in collaboration with payment companies like ‘PayU Money’. The victims claim that the bank and this payment gateway company are defrauding the hard-earned money of the common people as part of a well-planned strategy.
The web of digital fraud and the role of PNB
The most shocking thing in this entire episode is that when the victims approach the bank with their complaints, they are faced with avoidance instead of cooperation. It is alleged that Punjab National Bank is working as a partner with such dubious companies, which make the customers’ money unsafe. When official information was sought from the bank in this regard, the officials not only refused to answer, but also tried to hush up the matter. This directly points towards an organized digital fraud.
PayU Money accused of fraud
PayU Money, which claims to be a big payment gateway, has also made a big revelation about its support system. Customers say that the company neither has a valid support mail ID nor an active helpline number. Once money is lost or fraud occurs, customers are left with no way to contact the company. It is alleged that this company only prepares fraudulent schemes and PNB remains an equal partner in it.
Bank’s silence and collusion in the name of action
The surprising thing is that despite complaints of digital fraud on such a large scale, Punjab National Bank has not taken any strict action against PayU Money. On the contrary, the bank is keeping him as its business partner. Experts believe that this is not just a coincidence, but could be part of a well-planned ‘digital planning’ designed to loot customers. This policy of silence and avoidance of the bank is shattering the trust of the customers.
The matter is reaching Cyber Cell and RBI Ombudsman
This issue of digital fraud has now gained momentum. The victims have now started approaching the Ombudsman and Cyber Cell of the Reserve Bank of India (RBI) directly. Experts say that if the bank runs away from its responsibility and supports a fraud company, then it is equally guilty under the law. Customers are advised to exercise utmost caution while using such suspicious payment gateways and in case of any fraud, immediately report to 1930.
