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Tata Group owned by Tata Group is not taking the name of technical fault in international flights and travelers’ problems. In another latest incident, Air India flight flying from Milan in Italy to India’s capital Delhi (Delhi) Ai138 Had to cancel just before the take-off. The decision was taken after a serious technical flaw was found in the aircraft, causing about 300 passengers trapped at Milan Airport.
The incident is once again raising serious questions about Air India’s credibility and maintenance of its aircraft. In the last few months, many incidents of delay in long distance flights of Air India, diversion and cancellation have come to light, causing heavy inconvenience to passengers.
After all, what happened at that time? (The incident)
Air India flight AI138, which is a Boeing 787 Dreamliner aircraft, was preparing to fly to Delhi at its scheduled time from Malpensa Airport in Milan. Passengers had boarded the plane and the plane was moving towards the runway, when the pilots were in the cockpit. Technical issue Got indicated.
According to the protocol, the pilots immediately postponed the decision to fly and brought the aircraft back to the parking bay.
Decision to investigate engineers and cancel flight
After the aircraft returned, the airline engineers and technical teams immediately started investigating the problem. After initial investigation, it was found that the problem is not modest and it could take a long time to fix it. Giving top priority to the safety of passengers, the Air India management took a difficult but necessary decision to cancel the flight.
Confirming the incident, an airline spokesman said, “Flight AI138 from Milan to Delhi revealed a technical problem before the take-off. Our guests’ safety is our first priority, so it was decided to cancel the flight.”
What will happen to passengers trapped at the airport?
For about 300 passengers, including many families, children and elderly, this decision was like a nightmare. After the cancellation of the flight, there is now an atmosphere of uncertainty in front of them. Air India has said that it is providing all possible assistance to all trapped passengers.
- Arrangement to stay in the hotel: The airline has arranged for all passengers to stay at the hotel (Hotel Accommodation) and food.
- Alternative flights: Seats are being booked in alternative flights to bring passengers to their destination as soon as possible. This may include booking in the next flight of Air India or other airlines flights.
- Refund option: Passengers who do not want to continue their journey have also been given the option to give full refund of tickets.
Growing challenge for Air India
Since the acquisition by the Tata Group, Air India has been constantly trying to improve its image and become a world class airline. The airline is incorporating new aircraft in its fleet and improving services. However, the incidence of such frequent technical malfunctions can cause water on all these efforts.
These incidents are happening especially in old aircraft that the airline gradually replaced ਹੈ. Experts believe that such problems can continue to be reported until Air India modernizes its entire fleet. At the moment, the biggest challenge maintains the trust of the passengers ਹੈ which has been continuously weakened in recent times.