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News India Live, Digital Desk: Otipy app closed: From Blinkit to Zepto, nowadays there are many national and local apps working in the country to order grocery houses. One such app is OTIPY, which works mainly in Delhi-NCR. Now people are complaining about the sudden closure of this app and thousands of rupees stuck in the app wallet. Also seeking answers from RBI.
People say that the app of OTIPY has been closed without any notice. To make the goods delivery faster and easier, he had put thousands of rupees in the wallet of the app, which is now stuck there.
Since the PPI Wallet feature is used on the prepaid payment institute wallet on the OTIPY app. Therefore, some users have tagged the RBI on X and have taken action to do this with him. Animesh Singh, a user, says that the company stopped the app operation without giving any information to its customer. It also operates a wallet. Thousands of rupees are stuck in the app wallet of many customers. There is a need to take action on this.
Some people have complained about OTIPY by tagging the Consumer Affairs Ministry in it. However, when the number +91-729-199-8118 given by TV 9 Digital on the company’s website was called, there was no reply on it.
Apart from Animesh Singh, many other users have filed complaints about stopping operation in many areas of OTIPY or being an uneasiness of that area.
X also created a restruct account
On one hand, it is difficult to contact the customer care to the grievance redressal department on the platform of OTIPY. At the same time, the company’s X account has also been put in the category of the restruct. Due to this, people are expected to cheat their money.
Otipy is a Gurugram based startup company. The company claims that it directly performs home delivery of products etc. products from farmers. Other grocery items are also available on the company’s platform.