look news india
Giving a big gift to the citizens of the state, the Uttar Pradesh government has fully started the ‘CM Helpline 1076’ service. After the launch of this public utility service, the distance between the public and the government will completely end. The most special thing about this helpline is that this service will work 24 hours and seven days without any interruption. Now any aggrieved person from any corner of the state will be able to convey his problems directly to the Chief Minister’s office. The main objective of the government is to curb corruption and bring complete transparency in administrative work.
Know how this special helpline of the Chief Minister will work For the smooth operation of this helpline, a very modern and spacious call center has been set up, where hundreds of call executives have been deployed. When any citizen calls number 1076, his complaint will be registered with utmost seriousness. After this the complaint will be immediately forwarded to the officials of the concerned department. A certain time limit will be set for the officials, within which it will be mandatory for them to solve the problem. If the officers do not work within the stipulated time, strict action can also be taken against them.
Complainant will get complete progress report sitting at home This entire system has been made digital and transparent so that the public does not have to visit offices again and again. As soon as the complaint is registered, a unique complaint number will be sent (via SMS) to the victim’s mobile number. With the help of this number, citizens can track the status of their complaint anytime. Not only this, until the complainant is completely satisfied with the solution to his problem, the complaint will not be closed. The Chief Minister’s Office itself will directly monitor this entire process so that there is no negligence at any level.