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News India Live, Digital Desk: As a major step for a clean digital infrastructure, Indian Railways has introduced an AI-managed bot mitigation system to fight against unfair ticket booking. Results: More than 2.5 crore fake or suspected user IDs have been deactivated. This step has been taken amid increasing complaints from passengers who are struggling to book Tatkal tickets due to agent-controlled bot.
Digital upgrade IRCTC Through it, it was started quietly and its results are also visible. On May 22, 2025, the ticketing system broke a record 31,814 booking in a minute, which shows the scale and reliability of new technology.
How is AI system cleaning ticketing
During the first five minutes of immediate booking, about half came from traffic bots, often associated with agents. The new system detects such traffic in real time and prevents it before obstructing access to real users.
According to the data shared by PIB Delhi, this bot-filtering upgrade has been paired with a major content delivery network (CDN) to improve page load time. About 87 percent of the stable material now loaded rapidly, which reduces pressure on the core server.
This system does not only stop the bot. It also marks an account with suspected pattern and excludes them. As a result, IRCTC has blocked around 2.5 million user IDs due to activity like Bot.
Aadhaar check for early ticket to get tickets
New ticketing rules have been introduced to add another layer of fairness. Those who link their Aadhaar to IRCTC can book immediate or premium Tatkal tickets immediately. Others have to wait for three days after registration before reaching those booking windows.
This helps in reducing the misuse of newly created fake accounts. And this gives verified users a better chance of getting tickets during peak demand.
Traffic has increased, ticketing has been easy
It seems that these changes are proving to be effective. The daily average login increased to 82.57 lakhs in FY 2024-25, which was 69.08 lakhs last year. During the same period, daily ticket booking also increased by about 12 percent. E-ticketing is now 86.38 percent of all reserved booking.
Indian Railways has said that it will continue to improve the system and will continue to modernize the way the ticket booking tickets. Users can also report suspicious activity through cyber crime portal.
At least yet, the removal of the bots may eventually get the appropriate opportunity to book Tatkal tickets at 10:00 pm before it disappears in a few seconds.