India is a country where crores of people travel by train every day and during this time the biggest question in the minds of the passengers is about food. People traveling long distances are not able to get good food in trains, but now their problem can be solved because online food delivery app Swiggy has partnered with IRCTC. Due to which now even while traveling in the train, passengers can order food directly from their seat in the train through Swiggy APP.
Swiggy will deliver food in trains!
Indian Railway Catering and Tourism Corporation i.e. IRCTC and Swiggy have together delivered their favorite food to the passengers at their seats. At present this facility has been launched only at 4 stations, which include Bengaluru, Bhubaneswar, Vijayawada and Visakhapatnam. However, this feature may also be implemented at other stations in India in the coming days. This is not the first time, IRCTC had also partnered with Zomato in October last year.
how to order
Passengers who book tickets online through IRCTC can easily order food while traveling by train by entering their PNR number through the IRCTC e-classification portal. During this, passengers can enter the restaurant name, food or even order food from any of their favorite restaurants in the app. Passengers can also pay for food online or cash on delivery.
bedroll facility
Lakhs of people travel by Indian Railways every day. To make travel easier, Railways provides many facilities from time to time. Passengers have been given many rights to travel by the Railways. This includes many rights ranging from free food to free bedrolls and luggage. A free bedroll consisting of one blanket, one pillow, two sheets is provided in all AC categories of Indian trains including First Class, AC 2-Tier and AC 3-Tier of Indian Railways. And a face towel. However, to get a bedroll in Garibrath Express, you will have to pay Rs 25.
health facility
If you feel sick or experience anything else while traveling by railway, you can seek medical help from front line staff, ticket collectors, train conductors etc. It will provide facilities related to your health. If you are traveling by premium trains including Rajdhani, Duronto and Shatabdi and if the train is more than 2 hours late from the station, you can avail free food in the train. Apart from this, if the train is very late then you can avail the benefit of free food.
You can complain like this
You can easily lodge a complaint at the stations through many online and offline means. You can find notebooks in account agency, parcel office, goods warehouse, town booking office, reservation office etc. You can write your problem in this. Apart from this, complaint can also be lodged on pgportal.gov.in. In which helpline numbers can be contacted on 9717630982 and 011-23386203. Complaint can also be lodged on number 139.