There was a fight between the staff and passengers at the airport, people said – a way to stop the passenger from boarding the flight

Lufthansa Airlines: Fights at airports have now become common. Recently, the same thing happened at Delhi's Indira Gandhi International Airport (IGI). There a woman was arguing with the ground staff of Lufthansa because she was not allowed to board the plane. The woman herself recorded all this on camera. In the video, she is questioning the staff as to why she was not allowed to board the plane. Then a heated argument broke out between the woman and a ground staff. This small video has now gone viral. In the video, the woman is insisting on taking a direct flight.

Argument between staff and passengers at the airport

At the same time, Lufthansa staff calls security personnel and tries to explain to the woman about the airline's rules. In the video you can see that the ground staff gets up from their place and asks other staff to call the security personnel. While making the video, the woman is continuously demanding clarification from the staff. The staff tells them, “I am telling you very politely. I'm calling the security.” While making the video, the woman asks the staff to solve her problem. In response, Lufthansa staff says, “What you are doing is not allowed anyway.”

Woman stopped from boarding plane

The staff further says, “You cannot take a direct flight.” If you want to know about the rules, visit the German Embassy. When the woman was asked if she knew about the travel rules, she said, 'No, but I have been traveling for the last four years.' The video ends here, where the ground staff is calling the security personnel. He tells the woman, “I have already called the security.” Madam, please wait, you will not be able to go.” It is not yet clear why the woman was stopped from boarding the plane. Since being posted, this video has been viewed more than four lakh times.

Airlines themselves replied

Meanwhile, a social media user tagged Lufthansa Airlines in this post. The user wrote, “@lufthansa @Lufthansa_India any action?” To this, Lufthansa Airlines responded, “Hi Harpreet, we are investigating the matter and are in touch with those involved.” Many other people also expressed their concern and reaction after watching this video. Reacting to the video, a user wrote, “This is what happens when airlines already have seats booked and they adopt such unethical methods to stop passengers from boarding the plane.”