look news india
Kota, 4th December (Hindustan Reporter) Indian Railways is committed to providing clean and high quality bedrolls to its passengers. Clean, hygienic and high quality bedrolls are being provided to passengers in all air conditioned trains operating in Kota division of West Central Railway. All bedsheets and pillow covers are washed and ironed in the mechanized laundry after every use to ensure a comfortable, hygienic and safe journey to the passengers by providing them with clean bedrolls.
Senior Divisional Commercial Manager Rohit Malviya said, “We are constantly striving to provide the best facilities to our passengers. Supplying clean and high quality linen is one of our priorities.”
Malviya explained the detailed process of linen washing: Sorting and inspection: Used linen is sorted when it reaches the laundry and any damaged or torn linen is separated. Pre-treatment: Pre-treatment is done on linen to remove stains. This process ensures that the linen is completely clean after washing. The linen is put into large industrial washing machines, where high quality detergents and sanitizers are used. Special care is taken as to water temperature and washing time to destroy bacteria and viruses. The washed linen is dried in a tumble dryer for additional sanitization. After drying, the linen is pressed and The packaging is properly folded and packed as per the size. Every linen is checked for cleanliness, whiteness and the quality of washed linen is checked by whiteness meter to ensure high quality.
For water conservation in the Board, modern water recycling system is used and biodegradable detergents are used which are not harmful to the environment. The cleaned and packed linens are then sent on trains. Here these are set up for the use of passengers, giving them a clean and comfortable experience.
In Kota division, linen is supplied to passengers in about 9 trains and 7,000 linens are washed daily. These trains mainly include Kota-Sriganganagar Express, Kota-Sirsa Express, Kota-Mandsaur Intercity, Kota-Etawah Express, Kota-Udhampur Express, Kota-Asarwa Express and Kota-Danapur Special etc.
Passengers can use the Rail Madad portal for any linen related complaint or suggestion. Speedy redressal of these complaints is ensured.
Through all these efforts, Indian Railways is ensuring that passengers get clean, hygienic and comfortable linen during their journey, making their travel experience even more pleasant.