New method of fraud spreading rapidly, know how to avoid it

Recently, cases of DHL courier delivery scams are increasing across the world. People in countries like Singapore, India, and Ireland are falling prey to this scam. Fraudsters are duping people by using colors, designs, and language that match DHL’s brand identity. This scam is spreading rapidly using the name of DHL, which is a reputed global courier company.

What is DHL Courier QR Code Scam?

In the DHL scam, fraudsters are misleading customers through fake notices or calls.

1. Fake Notice:
   • The customer is told that their delivery has failed.
   • The notice contains a QR code or a link that takes you to a website that appears to be genuine.
2. Fake website:
   • This fake website asks for money from the customer in the name of delivery rescheduling.
   • In fact, DHL never charges for rescheduling.

How to identify fake notice?

1. Check the Website:

• After scanning the QR code, see if it takes you to the official website of DHL or not.
• If the website looks suspicious, be alert immediately.

2. Payment Request:

• DHL never asks for money to reschedule delivery.
• If you are being charged a fee, it is fraud.

3. Pay attention to the web browser:

• If you have any doubts about the browser, close the page immediately.
• Contact DHL customer care directly.

What to do if you have doubts?

If you suspect you are the target of this scam, take the following steps:

1. Contact DHL Customer Service:
   • Report any suspicious notices or calls.
2. Check your orders:
   • Check if you have recently placed any order from an e-commerce site.
3. Be careful before scanning QR codes:
   • Make sure that the QR code takes you to the official website of DHL only.

DHL public notice

DHL has issued a warning in India and other countries.

“DHL ‘Not Home’ card scam is spreading rapidly on social media and WhatsApp. This scam is trying to dupe people through fake notices and fake websites. Please remain alert.”

What advice has DHL given to customers?

1. Learn to differentiate between real and fake notices.
2. Report immediately if you receive any suspicious notice or call.
3. Contact DHL official website or customer service directly.

How to avoid this scam?

1. Follow Digital Security:
   • Do not click any link or QR code without checking.
   • Visit the official website only.
2. Identify the original notice:
   • The original notice will contain DHL branding and correct contact information.
   • Be alert if any suspicious or strange language is used.
3. Don’t share sensitive information:
   • Never share your bank details, OTP or other personal information.