Saturday , November 16 2024

Indigo Airlines' booking system suddenly failed…long queues at the airport, flights also affected | News India

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A big news has come out regarding Indigo Airlines, flight operations have been affected due to a glitch in the company's booking system. The airline's booking system started going live at 12 noon on Saturday and operations resumed about an hour later at around 1.05 pm. However, the Indigo booking system is still down and users are facing problems. Information in this regard has also been shared by the company.

Problem due to slow network

Indigo Airlines has issued a statement on the issue saying that we are currently experiencing a temporary system outage in our network, which is affecting our website and booking system. As a result, our customers may experience increased wait times, including slower check-ins and longer queues at the airport. In this regard, the statement issued by the airlines has expressed regret for this problem. Due to this technical glitch, the entire network of the airline company has been affected, due to which the system is working very slowly even after working for hours.

Amid this sudden disruption in the booking system and website of IndiGo, a statement issued by the airline said that our airport team is working to assist all passengers and resolve the issues faced during their journey. In a post on social media platform Twitter (now X), IndiGo wrote, 'Rest assured, we are working to restore normalcy soon. We apologize for the inconvenience caused to you and appreciate your understanding and patience during this time.

Indigo has a big share in the aviation market

It is noteworthy that Indigo Airlines has a major share in the Indian aviation market and it is more than 52 percent. IndiGo has 52.7% share in India's domestic aviation market. On one hand, the airline operates flights to over two dozen international destinations, while on the other hand, it operates flights to 78 destinations in the country with a fleet of around 300 aircraft.