look news india
New Delhi: Long queues were formed at the railway station for train tickets. Indian Railways is taking several steps to reduce these queues. One of them is the UTS app. Yes, the railways has launched the UTS app so that passengers do not face any problem in getting general tickets and platform tickets.
General and platform tickets can be booked within minutes through the UTS app. Many passengers have a question about UTS whether they get a refund if they cancel general ticket booking through it. Let us answer it for you.
Will you get a refund?
According to the official website of Indian Railways, passengers can cancel tickets online in any situation. Apart from this, there are some conditions for cancelling offline i.e. paper tickets. If you have booked a ticket from the UTS app and have not printed it from the kiosk machine at the station, then you can easily cancel it.
Also, if you have taken a print from the kiosk machine, you will have to visit the UTS counter within an hour to cancel the ticket. In both these cases, passengers do not get a refund. This refund is not in cash, but is added as a top up to the passenger's UTS wallet. If it does not come in the wallet then it is deposited in the bank account.
Booking of tickets through UTS app
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- Go to UTS app and login with the help of mobile number.
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- Now you have to select the departure station and destination station to book the ticket.
- After this, Get Fair option will have to be selected.
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- Now you have to make the payment. You can make the payment through UPI or UTS app.
- After successful payment, your ticket will be displayed.