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Refund For UPI False Transaction: The number of digital payments in India is constantly increasing. PhonePe and Google Pay are the major payment app platforms in India. But the number of frauds in digital payments is constantly increasing. In such a situation, if you also make online payments through these apps, then you should always be careful. A small mistake can prove costly.
But do you know that if you accidentally transfer money to someone's account, it can come back. In fact, the easier it is to send money using these apps, the greater the possibility of them going wrong. Here payment is made through mobile number. In such a situation, incidents of transferring money to the wrong mobile number have also increased significantly.
Wrongly transferred money can be recovered
We use Gpay, PhonePe and Paytm for digital transactions. Actually these are third party apps. In such a situation, they are not directly responsible for the money being transferred to the wrong account. These apps help in making payments based on UPI linked to your bank account. In such a situation, the question still remains that if you transfer money by mistake, is there any way to get it back or not? Let us tell you that the money transferred to the wrong account can be recovered. For this, the guidelines of the Reserve Bank have to be followed.
How to complain on Google Pay
First of all open the Google Pay app. And then click on “Help and Feedback”. After this you have to choose the option of “Refund” or “Wrong Payment”, then you have to give full details of your situation and the required information.
Contact the bank
If you send money by mistake, contact your bank first. You can report the error to the bank by mail. Banks often act promptly on such complaints and recover the money by contacting the person concerned. If the mail does not work, you will have to visit a branch. You will also have to submit some documents.
What is the RBI rule?
According to the rules of the Reserve Bank of India, if money has been transferred to a wrong account, you should immediately complain to the bank. By doing this, you can get a refund from the bank within 7 to 15 days. According to the rules, if someone spends the money sent by you or transfers it to another account, then in such a situation also you will be refunded.
