look news india
Work from home: Microsoft is hiring for remote positions, offering work-from-home possibilities in a variety of roles, including software development, customer support, and mission management. These roles are designed for people who can work independently and handle their duties right from a home office. Microsoft offers aggressive salaries, benefits, and professional growth prospects. To qualify, applicants typically need relevant experience, strong communication skills, and scalability with virtual tools.
Job Description:
We are looking for a Remote Customer Service Officer to join our team at Microsoft India in Bangalore, Karnataka, IN. As a part-time associate level employee with a minimum of 2 years of experience, you will be responsible for providing great customer service to our customers remotely. Your primary responsibilities will include addressing consumer inquiries, resolving court cases, and providing statistics about our products and services.
Key Responsibilities
Customer Inquiry: Respond to buyer inquiries via email, smartphone, or chat in a timely and expert manner.
Grievance Resolution: Resolve consumer cases and problems effectively, ensuring consumer satisfaction.
Product Information: Provide customers with accurate data about Microsoft services and products.
Record Maintenance: Maintain accurate information on consumer interactions and transactions.
Team Collaboration: Collaborate with other team members to ensure the highest level of customer satisfaction.
Required Skills and Experience:
Experience: Minimum 2 years of experience in customer service or related field.
personality characteristics: Energetic and confident personality temperament that will let you excel in this specialty.
communication skills: Strong verbal communication and negotiation abilities are vital.
Remote work: Ability to paint remotely and independently with minimal supervision.
Technical proficiency: Proficiency in Microsoft Office Suite and CRM software.
problem solution: Excellent problem-solving abilities to successfully address and resolve customer issues.
Work environment
As a Remote Customer Care Officer at Microsoft India, you can have the opportunity to work in an environment that uses technology to drive innovation and efficiency. Microsoft India values diversity and promotes an inclusive administrative center in which every employee is respected and allowed to contribute.
Benefits in Microsoft:
Microsoft offers its employees amazing benefits, including:
competitive salary: An attractive base salary along with performance-based bonuses ensure that employees are rewarded for their contributions.
Comprehensive Health Insurance: Comprehensive medical, dental and vision coverage, promoting general health.
Generous Paid Holidays: This includes vacation days, holidays, and parental leave, which helps with life balance and personal time.
Retirement Plans: Strong 401(k) plans with corporate contributions and stock options help employees plan for their future financial security.
Parental Leave: We offer parental leave to support our employees with their family obligations.
Free accommodation: Our employees are provided with free accommodation to ensure comfortable living arrangements.
travel opportunities: Opportunities to travel for work-related activities, professional development and increased experience.
