look news india
A major technical glitch (outage) in the services of the giant tech company ‘Microsoft 365’, which is considered the backbone of digital work globally, has stopped the pace of the entire world. According to reports from Washington to New Delhi on Friday, November 13, 2026, work in thousands of big companies, corporate offices and institutions across the world has been completely disrupted due to the breakdown of Microsoft’s major cloud and office services. The impact of this global technological crisis is so widespread that even flights have to be canceled due to check-in and operational systems being affected at airports in many countries.
According to the information received, due to this severe outage that started late night on Thursday, November 12, crores and millions of professional users around the world are unable to use ‘Outlook’ email, ‘Microsoft Teams’ video meeting tools and other essential cloud services related to the daily functioning of modern offices. Not only America, but many other major countries of India, Japan and Europe have also been hit by this crisis, where private sector companies as well as banking institutions, government departments and even judicial proceedings of courts have been directly affected by this technological disruption.
After this sudden downtime of Microsoft 365 services, various speculations and theories regarding its possible reasons started going viral on the internet and social media platforms. Social media users and some technical circles started claiming that this was a massive cyber attack carried out by a major international hacker group, while many people also made the sensational claim that this global outage was caused by some Artificial Intelligence i.e. ‘AI Agent’ going out of control within the company’s system.
However, Microsoft has completely rejected all these misleading and sensational claims going viral on social media. The company’s top leadership has clearly stated that their internal investigation has not found any technical indication or evidence that the outage is the result of a cyber attack.
Clarifying the situation on this entire matter, Charles Lamanna, Executive Vice President of ‘Copilot, Agents and Platform’ department at Microsoft, shared an official post on social media. In his message, he expressed his condolences for the inconvenience caused to customers and wrote, “We deeply regret that this outage today has caused immense inconvenience to millions of our customers, and our engineering teams are working day and night to resolve this issue as soon as possible.”
Charles Lamanna put an end to fears of a cyber attack, further clarifying, “As we have more accurate information related to this technical glitch, we will continue to share it with transparency. But for now, I can confirm with full responsibility that there is no indication that this problem is the result of any malicious activity or cyber attack.”
Giving information about the efforts being made by the company’s experts to completely fix the current Microsoft 365 outage, Microsoft’s official status update states that the technical changes that were made at the initial level to improve the service are not giving the expected results. The company said in its latest post, “We have closely monitored the status of the changes made to improve the service and have found that these changes are not yet working as expected.”
The company further informed that alternative technical methods are now being explored to increase the system capacity and restore services amid the persistent heavy ‘traffic imbalance’ on the network. Along with this, Microsoft has said in the message issued for IT administrators that for more technical information and latest updates, go to ‘Microsoft 365 Admin Center’ and see the event codes ‘EX1550543’ and ‘MO1550821’, and if they are unable to reach the Admin Center, then use the official status link issued by the company.