look news india
Tata Group-owned Air India has changed its policy for domestic travel. Under the new policy, passengers can now carry only 15 kg of luggage in the cabin, depending on the ticket price they choose. Earlier it was 20 kg.
Air India reduced baggage limit
Explaining the change, Air India said that a one-size-fits-all approach is no longer the norm. There are three categories of rental models – Comfort, Comfort Plus and Flex. They offer different features at different prices. The free cabin baggage facility under Comfort and Comfort Plus categories has been reduced from 20 kg to 15 kg and 25 kg with effect from May 2. These changes have been made under the menu based pricing model 'Fare Family'. the airline has Claimed That one-size-fits-all approach is no longer ideal. Before the concept of Fare Family, Air India domestic customers could carry 25 kg of cabin baggage without any extra charge, while other domestic airlines like IndiGo, Vistara and SpiceJet offered 15 kg of cabin baggage without any extra charge. Were.
An Air India spokesperson on Saturday said the three fare groups – Comfort, Comfort Plus and Flex offer different levels of benefits at different price points. “On domestic flights in economy class, on both 'Comfort' and 'Comfort Plus' fares, Family is now allowed 15 kg cabin baggage. While the 'Flex' plan allows 25 kg of hand luggage. A company spokesperson said that while luggage is allowed in business class on the routes, the fare family was introduced after extensive study of customers and Air India.