look news india
The Delhi Transport Department is developing a system to simplify the payment of traffic challans by sending automated messages directly to violators. These messages, sent via SMS or WhatsApp, will provide detailed information about the violation and instructions to make the payment.
On clicking the payment option, the message will redirect the user to the payment gateway. Through which they will be able to easily pay the fine amount. A senior official has been quoted in the media report as saying, “As soon as a person clicks on the payment option on WhatsApp, he will be redirected to a payment gateway with many options including BHIM UPI.”
Transport department officials recently met WhatsApp officials in this regard. The department aims to launch this system within the next six months.
In addition, officials have requested access to the challan database from the National Informatics Centre, which has been prepared at echallan.parivahan.gov.in. Once access is granted, the automated message link will take users to the e-challan website where they can select and pay any outstanding challan.
Other UPI apps including Google Pay and Bhim will also be integrated for payments. A push notification will be sent every time a challan is generated.
This initiative is being launched as many people reported that they are not getting challan messages from the transport department. Officials said that this is indeed a matter of concern as the department does not have everyone's mobile numbers.
Officials say that this system will help the government in increasing revenue as many people avoid paying challans online. Some people are not even aware that their challans are pending.
“Since WhatsApp has a push message feature, it will keep reminding the person that the challan is pending. It will be similar to using the service for pending payments with banks or other companies,” the official said.
