look news india
New Delhi, 21 August (HS). The Telecom Regulatory Authority of India (TRAI) has issued an advisory for citizens to ignore such fake calls in which the caller threatens to block their mobile numbers soon.
In a statement issued on Wednesday, TRAI said that it has come to the notice of the telecom regulator that many pre-recorded calls are being made to citizens claiming to be from TRAI. Through these calls, citizens are threatened that their numbers will soon be blocked, they are asked to give some personal information. The regulator said that TRAI does not initiate communication with customers about disconnecting mobile numbers through messages or other means. The authority said that it has not authorized any third party agency to contact customers for such purposes. Therefore, any type of communication (call, message or notice) claiming to be from TRAI and threatening mobile number disconnection should be considered a potential fraud attempt. No response should be given to it.
TRAI said that disconnection of any mobile number due to billing, KYC or other misuse is done by the concerned telecom service provider (TSP). Citizens are advised to be cautious, not to fall prey to suspicious fraudsters, not to panic and not to fall prey to suspicious fraudsters. Apart from this, the regulator has also advised them to confirm such calls by contacting the authorized call center or customer service centers of the concerned TSP. The regulator said that to prevent misuse of telecom resources for cyber crime and financial fraud, citizens are encouraged to report suspicious fraudulent communications through the Chakshu facility on the Sanchar Saathi platform of the Department of Telecommunications. This platform can be accessed at https://sancharsaathi.gov.in/sfc/. For confirmed cases of cyber crime, victims should report the incident on the designated cyber crime helpline number '1930' or through the official website https://cybercrime.gov.in/.
