Sunday , November 17 2024

DM expressed displeasure over non-resolution of complaints of CM Helpline

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Rudraprayag, July 15 (HS). A public dialogue program was organized in the Vikas Bhawan auditorium on Monday under the chairmanship of District Magistrate Saurabh Gaharwar. On this occasion, 21 complaints were registered from various departments, out of which nine complaints were resolved on the spot. During this, the DM expressed displeasure over the complaints registered in the CM Helpline not being resolved on time. He said that 114 complaints on L-one and 30 complaints on L-two in various departments are pending for resolution, these should be resolved with speed.

In the Janta Milan program, Om Prakash of village Dangi Bangar lodged a complaint and said that the villagers are facing a lot of problems due to the absence of a food grain dealer and shop in the village for the last two years. Villagers Makan Singh, Vipin Rawat, Mahesha Singh, Kunwar Singh etc. of Barasu informed about the illegal acquisition of their ancient land on the Guptkashi-Gaurikund National Highway. Sohan Lal of Sumari and Sudama Devi, resident of Siupuri, have not been able to get the benefit of Pradhan Mantri Awas Yojana. Santosh Mewal, resident of Nagar Palika Parishad (Ward No. 3), informed about the problem of street lights and Dashrath Singh of Gadmil village informed about the problem of solar lights being damaged. Residents of Nagar Panchayat Agastyamuni Ward No. 3 demanded to transfer the Chamrada to Marghat drinking water scheme to Jal Sansthan. Jabar Singh of Dharkudi village lodged a complaint that the contractor did not pay his remaining amount after doing the work. Naveen Singh of Naugaon lodged the problem of fields being barren for the last four years due to damaged irrigation canal. Hapindra Singh of Nagar Panchayat Tilwara submitted an application for resolving the problem of low voltage in Cell, Damkya of ward number one.

During the Jan Samvad program, the District Magistrate reviewed the complaints lodged in the CM Helpline and instructed the concerned departmental officers to dispose of all the complaints pending at the L-One and L-Two levels within two days to one week. Along with this, all the officers were asked to compulsorily visit the CM portal daily. No negligence should be done in this under any circumstances. Along with this, he also instructed to upload the CM portal on your mobile.

On this occasion, Chief Development Officer Dr GS Khati, Additional District Magistrate Shyam Singh Rana, Project Director Vimal Kumar, Sub-District Magistrate Rudraprayag Ashish Ghildiyal, Jakholi Bhagat Singh Phonia, Deputy Superintendent of Police Prabodh Kumar Ghildiyal, Chief Education Officer Pramod Kumar Bisht, Executive Engineer Drinking Water Corporation Naval Kumar, Water Institute Anish Pillai, National Highway Nirbhay Singh, Complaint Cell in-charge Vinod Kumar along with other departmental officers and employees and villagers from different areas were present.