look news india
Passengers using IRCTC website and mobile app to book train tickets during the festive season faced problems on the morning of 10 November 2026. Many users complained about the delay in logging into the website and booking tickets. After this, reports of IRCTC website not working started appearing in the media. Now on these news, Indian Railway Catering and Tourism Corporation (IRCTC) has issued an official statement and clarified the situation.
IRCTC said that the online reservation portal was not closed during this period, but was working continuously. However, due to a large number of users logging in simultaneously, the availability and performance of the website was affected. Due to this, some passengers had to face delay in logging in and booking tickets.
Why did IRCTC website become slow?
According to IRCTC, the demand for railway tickets increases significantly during festivals, holidays and peak booking seasons. Especially, during Diwali and Chhath Puja, lakhs of passengers try to login to the website and mobile app simultaneously to book train tickets.
Due to such a large number of login requests coming at the same time, the traffic on the online reservation platform increases significantly. For this reason, some users experienced problems like delay in logging in to the website and mobile application.
IRCTC said- now e-ticketing service is normal
Giving information on its official social media account, IRCTC said that these problems were temporary. Now e-ticketing services are working normally through all modes.
That is, the passengers who were facing difficulty in booking tickets in the morning or logging into the account, can now book tickets normally through IRCTC website and mobile app.
Continuous changes are being made to provide better facilities to the passengers.
IRCTC also said in its statement that technical upgrades are being made continuously to provide passengers a safer, better and easier ticket booking experience. Along with this, work is also being done on strengthening the infrastructure and simplifying the processes.
IRCTC says that the aim of these efforts is to provide safe, efficient and hassle-free ticket booking facility to crores of passengers.
If you are also planning to travel by train and want to book tickets on IRCTC, then at present e-ticketing services are normal. However, in view of the huge demand for tickets during festivals like Diwali and Chhath, passengers are advised to book tickets in time and in case of high traffic on the website, try to login again after some time.