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New Delhi: Indian Railways has taken the biggest action so far to protect railway passengers from touts and fraud. IRCTC simultaneously through its platform 3 crore fake accounts Has been deleted. Union Railway Minister Ashwini Vaishnav confirmed the move and said that these accounts were being used to book tickets illegally, due to which common passengers faced a lot of difficulty in getting confirmed tickets. Along with this action, revolutionary changes have also been made in the rules of ticket booking and cancellation.
Surgical strike on touts: Now the path of genuine passengers is easy
The main objective of this action of Railways is to remove from the system those ‘brokers’ and unauthorized agents who used to book tickets within minutes through software. After blocking of 3 crore accounts, now IRCTC server has become faster and more secure than before. Now common citizens will be able to book their seats easily without any technical hindrance.
New rules of Tatkal ticket: OTP verification mandatory
Railways has issued new guidelines for those booking Tatkal tickets:
OTP based verification: Now unverified users will not be able to book Tatkal tickets. It has been made mandatory to send OTP on mobile at the time of booking.
Control on third party: Instant window for third party apps like Paytm or PhonePe from main time 30 minutes later Will open, so that direct users of IRCTC can get priority.
Railone App Launch: For the convenience of passengers, a new ‘Unified Railvan App’ has been introduced, which will further simplify the ticket booking experience.
Refund and Cancellation: Now there will be no money tension
The process of ticket cancellation is now completely complete. automatic Has been done. Now passengers will not need to fill manual TDR for refund. The new slabs of cancellation are as follows:
72 hours ago: If canceled 72 hours before the departure of the train, minimum flat charge will be deducted and maximum refund will be given.
Between 72 and 24 hours: of total ticket amount 25% Charges will be collected.
Between 24 and 8 hours: Only 50% Only refund will be given back.
After 8 hours/when chart is created: No refund will be given.
Big convenience for physical ticket holders
If you have taken a paper ticket (physical ticket) from the railway counter, then now there is two big relief news for you:
Cancel anywhere: Now you can get your ticket to the country any reservation counter You can cancel from. Earlier this used to happen only from the same station or center from where the booking was made.
Online Cancellation: Now you can also cancel the counter ticket online by visiting the IRCTC website. However, to get the refund, you will have to surrender the physical ticket at any nearest counter.
Boarding Point: Passengers can now avoid missing the train 30 minutes ago You can change your boarding station till .