News India Live, Digital Desk: Indian Railways has given a big good news to crores of passengers traveling in trains. Often passengers complained about poor quality food or overcharging in the train. To root out these problems, IRCTC ‘E-Pantry’ Service has expanded. Now mail and express trains will also get digital food service like premium trains.
What is IRCTC’s ‘e-pantry’ service? (E-Pantry Benefits)
E-Pantry is a digital meal booking system. Earlier this facility was limited only to premium trains like Rajdhani and Shatabdi, but now it has been extended to 25 major mail and express trains Has also been started in.
Delivery to seat: Passengers can order food from their mobile and the delivery boy will deliver the food directly to their berth.
Quality and Transparency: By booking food through e-pantry, passengers will not need to pay much and will get fresh and hygienic food.
Regional food option: Under the new menu of 2026, passengers will be able to enjoy local dishes (like Litti-Chokha in Bihar, Dhokla in Gujarat) depending on the route.
How to order food at your seat? (Step-by-Step Guide)
Ordering food through e-pantry is very easy:
IRCTC website or app: First of all go to IRCTC e-Catering website (eCatering.irctc.co.in) or ‘Food on Track’ app.
Enter PNR Number: Enter your 10 digit PNR number. With this the system will automatically collect information about your train and station.
Select restaurant and meal: You will see a list of famous restaurants of the stations en route. Choose your favorite meal (Pizza, Thali, Burger etc.).
Payment: You can make online payment or choose ‘Pay on Delivery’ (Cash on Delivery) option.
Facility from WhatsApp also: Official WhatsApp Number of Passenger Railways +91-8750001323 But you can also book your meal by messaging.
Other major changes for passengers (Important Updates 2026)
Paradigm Shift: IRCTC has separated the responsibility of cooking and serving food. Now big brands and flight caterers will prepare the food, making the quality as premium as ‘flight’.
Helpline number 132: If any vendor asks you for more money than the fixed price, you can immediately complain on 132.
Cheap food option: For budget travellers, ‘Standard Casserole Meal’ is also available for ₹70-80.
look news india