Government’s new guidelines for double SIM and 2G users

In today’s digital world, many people use multiple SIM cards for different telecom plans and service providers. Mobile has now become an important part of everyone’s life. Especially the number of people having double SIM phones has increased rapidly. At the same time, the number of users using 2G service is also quite high. The government and Telecom Regulatory Authority of India (TRAI) are preparing to bring some major changes and guidelines for these users.

New rules for double SIM and 2G users

1. Option of Voice + SMS pack

TRAI is preparing to direct telecom companies to provide separate packs to customers only for voice and SMS.

• Currently most recharge packs come with data, voice and SMS services.
• But there are many users who use their second SIM only for voice calls and SMS.
• The new guidelines will provide relief to customers from expensive pack recharge.

2. Limited use of SIM

• Many people have two SIMs in their phone, but only use one actively.
• According to the regulator, mobile numbers are the property of the government and are allotted to telecom companies for a fixed period of time.
• This will ensure that the number is used correctly.

Will get relief from expensive recharge packs

Current Problem:

• There are about 30 crore 2G customers in India.
• Most of the users also have to pay for unwanted data services in expensive recharge plans.
• Often the second SIM is used only for voice and SMS.

Upcoming Solution:

• After the implementation of TRAI’s new guidelines, telecom companies will offer cheaper and different plans for Voice + SMS.
• With this, customers will not need to pay more.

Protection from fraud calls and messages

1. How to lodge a complaint?

If you receive fraudulent calls or messages, you can report it on ‘Sanchar Sathi Portal’.

• Any message coming from a suspicious 10 digit number can be reported directly to 1909.
• This service helps in keeping your mobile number safe from fraud.

How to find the strongest network in your area?

Use OpenSignal App

You can use OpenSignal app to know which telecom company has the fastest network in your area.

• Features of OpenSignal:
  • Accurate information about mobile network speed and coverage.
  • Instant solution to network problems.
• You can compare the networks of any company like BSNL, Jio, Airtel and Vodafone Idea.

how to download?

• Download the app named “OpenSignal” from Google Play Store.
• This is very beneficial for those people who are troubled by the problem of slow network speed and coverage.