New Delhi: The craze of online shopping is increasing rapidly across the country. Now the facility of getting essential goods delivered to home within 24 hours has become common. Even many online shopping platforms are competing to deliver goods within 10 minutes. However, in the meantime there is bad news for those shopping from Flipkart and Myntra. Now shopping on these platforms can become expensive, because soon preparations are being made to impose cancellation charges on canceling the order.
How much will be the cancellation charge?
According to reports, Flipkart and Myntra are going to implement order cancellation charges soon. At present, under the existing policy of these companies, no additional fee is charged on order cancellation. But after the implementation of the new policy, cancellation charges will be taken based on the value of the order. As per initial reports, this charge could start from ₹20 and increase as per the value of the order.
Why is this step being taken?
According to an internal message from Flipkart, this decision Sellers And delivery partners This is being taken to avoid losses and wastage of time due to order cancellation. When customers repeatedly cancel orders, it leads to financial losses for delivery partners and sellers. With this new policy, companies hope that the number of order cancellations will reduce.
Plastic tag will be applicable for returns
Order Cancellation and return related issues To reduce this, Flipkart has recently implemented a new system. Now one with packaging plastic tag Will be added. If the customer does not have this tag, they will not be able to return the product. Return Will not be able to do it. From this Fraudulent returns The problem is also expected to be controlled.
Delivery partners will get relief
Delivery partners will get relief with the implementation of this new policy. Due to frequent order cancellations, they have to waste time and resources in unnecessary deliveries. This will save their time and labour, which will improve their efficiency.
Awaiting official confirmation from companies
Although Flipkart and Myntra have not yet taken any action on this policy. official statement Has not been released. But according to reports, this policy is likely to be implemented soon. Due to this, customers doing online shopping will have to be extra careful, so that they do not have to pay cancellation charges.
impact on customers
- Canceling the order will be costly.
- Customers will have to be more cautious while shopping.
- In the process of return plastic tag Will become mandatory.
What support will you get?
While this step may prove beneficial for the companies, it may also increase the problems of the customers. It will be interesting to see how much support this new policy gets from customers and how they adopt it.