Nowadays the trend of online shopping has increased rapidly. People can order the goods they need while sitting at home in just a few clicks. You also get the option to easily return or cancel the item if you don’t like it. But soon those shopping on Flipkart may see a change in this facility. If you cancel the order, you may have to pay additional money for it.
Fees may apply for canceling orders
According to reports, Flipkart is now going to implement a new policy. As per this policy, if you order an item and later cancel it, you may have to pay a fee for the same. This fee will be determined based on the value of the item you ordered.
Earlier, no additional fee was charged for canceling goods on Flipkart. But now this change may be implemented soon.
Shopkeepers and delivery partners were facing losses
The reason behind this new step of Flipkart is that frequent cancellation of orders causes loss to shopkeepers and delivery agents. If the order is cancelled, not only does the shopkeeper suffer financial loss, but the cost of packing and delivery of the goods is also wasted.
To solve this problem, Flipkart has decided to charge customers a fee on cancellation. However, initially customers may be given the facility to cancel orders without any charges within a time limit.
Official statement from Flipkart is yet to come
At present, Flipkart has not given any official statement regarding this. But according to reports, the company may soon implement new rules. The aim of these new rules is to reduce fraud and prevent losses to shopkeepers.
It is likely that these new rules will also be implemented on other e-commerce platforms like Myntra.
What changes will happen for customers?
If you frequently shop on Flipkart, these changes may impact your shopping experience. Some main changes may be as follows:
- Fees may apply for order cancellation.
- The fee will be decided based on the value of the goods.
- A time limit may be given for cancellation, within which cancellation can be done without fees.
- Incidents of fraud will reduce and shopkeepers will benefit.
Be careful while shopping
After the implementation of Flipkart’s new policy, customers will have to be extra careful while shopping. Now before ordering any item, make sure whether you really want that product or not.