Now you will have train ticket in your hand just by speaking, IRCTC started a unique service

Indian Railway Catering and Tourism Corporation IRCTC has started a service to provide a great convenience to the passengers. Now you can book train tickets by speaking. Actually, Indian Railways has launched an AI chatbot named AskDisha 2.0. With its help, you can book and cancel your ticket by speaking. Apart from this, you can do many other things with the help of this chatbot. Let us tell you about this new service and its use.

What is this new feature

It is a virtual assistant chatbot based on Artificial Intelligence (AI), Machine Learning (ML) and NLP that helps passengers book train tickets as well as cancel them, change boarding stations, check refunds, check PNR status, avail offers. Provides facility to give and answer questions related to various services provided by IRCTC. With its help, for the first time an attempt is being made to make train e-ticket booking very easy. Let us tell you, this will make train ticket booking very fast and easy.

What can you do with it?

You can book train tickets, check PNR status, cancel tickets, get refund, change boarding station, check booking history, view e-tickets, ERS Can download, print and share e-tickets.

How can you use it?

You can use this chatbot on both IRCTC app and website. This facility will be available at both the places. When you open the IRCTC website, you will see an icon on the right side. By clicking on this you can easily book tickets.

Also know about this feature

You can also use this feature to book Tatkal tickets. IRCTC has added a new feature for passengers, which is called Master List Feature. With the help of this feature, the details of the passengers are filled in advance. After this, while booking, you do not have to spend time in filling the details of the passenger and you can make the payment booking as soon as possible. With its use, the process of instant booking becomes very easy.

Use this facility like this

• For this, first of all you have to go to the official website of IRCTC.
• In this, go to My Account and select My Profile option.
• Next, the option to Add/Modify Master List will appear, select it.
• After this enter the name of the passenger, gender, berth etc. and press the submit button.
• After this your master list will be created.
• While booking go to my passenger list and click.
• After this you can easily book Tatkal ticket by making payment.