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TRAI has informed the public that it does not undertake to terminate or block the mobile number of any individual subscriber. Also, it neither sends any such message nor authorizes any third agency to contact the customers.
The Telecom Regulatory Authority of India (TRAI) has advised people to beware of fake calls and messages. In recent times, incidents of fake calls and messages being sent in the name of TRAI have come to light. In these calls and messages, customers are being told that their mobile numbers may be blocked because they are being used for illegal activities.
What is the matter?
In these fake calls, it is being claimed that people’s Aadhaar numbers have been used for obtaining SIM cards and for illegal activities. People are also being induced to make calls on video calling platforms like Skype by fraudsters to scare them. TRAI has clarified that any such activity is fraudulent and has nothing to do with the regulatory authority.
TRAI has informed the public that it does not undertake to disable or block the mobile number of any individual customer. Also, it neither sends any such message nor authorizes any third agency to contact the customers.
What did TRAI say?
TRAI has clarified that such calls and messages are illegal and should be avoided. People are advised to consider any call or message claimed to be from TRAI as fraudulent and immediately report it to the concerned authorities.
Victims of such incidents can directly contact the service provider. Additionally, they can submit their complaint to the National Cyber Crime Reporting Portal [cybercrime.gov.in](https://cybercrime.gov.in) or cyber helpline number 1930. Filing a complaint at the local police station is also an option.
TRAI started this initiative
TRAI has also launched a WhatsApp channel to make people aware and protect themselves from cyber fraud. TRAI will provide important information and notifications to the people through this channel. TRAI has appealed to the people to be cautious of any unauthorized calls or messages and keep their personal information safe. This step of TRAI is an important effort against cyber fraud, which aims to make people aware and keep them safe.
