Online Fraud: As soon as the festive season starts, big companies and different brands have started giving their annual offers. Especially, you will easily get greedy offers on e-shopping portals, but you need to be cautious, because cyber fraudsters are bent upon duping buyers by creating fake websites. If consumers are careful, they can avoid fraud.
Ignoring these things can prove costly
How to check the authenticity of a website
Never be in a hurry while shopping online. To check the authenticity of a website, check its URL link and domain name.
Need to check spelling
– Before opening e-mails and websites sent from an unknown name, check the spelling of the text written on them. Fraudulent e-mails and sites usually contain misspellings.
…then don't buy any
– If you do not have information about the product, its rating and customer service number on the website, then do not buy anything.
Read the message and OTP carefully
While making online payment, read the message and OTP received on mobile or mail carefully. Keep the item safe until it is delivered.
Do not delay in filing complaint
– In case of fraud, file a complaint as soon as possible. This increases the possibility of quick action.
Do not download link
– Download any shopping app only from official app stores. Do not download it from the link sent by anyone.
don't do this at all
– Visit the app from which you want to purchase and lodge a complaint on the given e-mail and customer care number. Don't make the mistake of searching customer care numbers on any other search engine.
How to identify fake portals
Huge difference in prices: Many times such websites offer huge discounts on the prices of expensive items. Lacking contact information, fake websites do not contain company addresses or customer service numbers. A dubious method of payment, UPI is often the only option offered on fake e-shopping websites. During payment, the name of some other person and not the company appears.
where to complain
If there is any online fraud, file a complaint immediately. Many times people do not know where to file a cyber fraud complaint or people often avoid going to the police station, but you can also file a cyber fraud complaint online. For this, you can go to https//www.cybercrime.gov.in site and then call the national helpline number 1930 (earlier this number was 155260) and lodge a complaint.
Know the facts of the website like this
First of all check its domain name. Also check the spelling of the site after the URL to see if the URL does not contain https or is just http.
To check who owns a domain, visit http://www.whois.com. Note down the URL link of the concerned website in the search box. This will provide complete information about that website.
Customers can also check the credibility rating of the company by visiting another website Scamadvisor.com. This will let you know how safe it is to buy from which company.