New Delhi: Pensioners have to do some work to get their pension on time every month. They have to submit a certificate of being alive every year. This is also called Jeevan Pramaan. This has to be submitted every year between 1 October and 30 November. Canara Bank has posted a post on the social media platform X. According to this, it can also be paid through video call from home. We are telling you the method for this.
This is how you can work from home
According to the social media post of Canara Bank, 'Canara Bank's Video Jeevan Pramaan Patra service started for pensioners, now you can submit your life certificate through a simple video call from home. Book your convenient time slot from 1 October 2024.' It is worth noting that the Government of India had introduced Aadhaar based digital life certificate, Jeevan Pramaan for senior citizens on 10 November 2014. After this, SBI took the initiative to create Video Jeevan Pramaan.
Video how to get life certificate
Pensioners can get a life certificate from many places using their Aadhaar. They do not need to go to their bank branch. These include Lok Seva Kendra or Common Service Center and designated government offices. If you want, you can also get such a certificate made through video call from home. We are telling you the method of getting a video life certificate from SBI.
Base is a must
The process of getting a life certificate at home is primarily Aadhaar based. Therefore, the digital life certificate submitted by the pensioner can be authenticated only if the pensioner's accounts are linked to their Aadhaar number.
Video Who is Eligible for Jeevan Pramaan Patra?
- All public pensioners whose pension is processed and paid by State Bank of India (SBI).
- Who are currently living in the geographical area of India.
- Whose pension accounts have been Aadhaar seeded.
- Whose life certificate has been submitted for the previous year.
What is the need to submit Video Life Certificate?
The pensioner should use a smartphone/tablet/laptop/PC (with webcam and headphones) with stable internet connectivity for live interaction with the SBI official.
PAN card is mandatory.
There should be adequate lighting.
How to book a slot for a video call
According to the Pension Services website, follow simple steps to submit Jeevan Pramaan Patra through SBI video call.
Step 1: Visit the Pension Seva website and click on the 'VideoLC' link at the top.
On the Pension Seva Mobile App, click on the 'Video Life Certificate' button on the landing screen.
Step 2: Enter the account number in which pension is credited and fill the captcha (not required for mobile app), tick the checkbox to authorize the bank to use Aadhaar data for VLC and click on 'Validate Account' button.
step 3: If you are eligible for VLC, OTP will be sent to the mobile number linked with Aadhaar. Enter the OTP. After successful verification, the pensioner will be asked to confirm the mandatory certificate (self-declared) by ticking the box.
step 4: Submit all the mandatory certificates (self-declared) listed in the drop-down and click on the ‘Proceed’ button to be redirected to the VLC landing page. Grant the required permissions on the device
Step 5: If 'Schedule Call' option is selected, appointment needs to be taken by selecting a convenient date and time slot and then clicking on Schedule button.
Step 6: A confirmation will be shared with the pensioner for the selected appointment slot. An SMS and email will also be sent to the pensioner's registered mobile number and email address respectively.
Step 7: The pensioner can join the video call 5 minutes before the start of the scheduled date and time. The pensioner will have the option to reschedule as per his/her convenience.
Step 8: The pensioner will have to wait until contacted by the bank official.
Step 9: After joining the video session, the pensioner has to read the verification code in the call.
Step 10: The pensioner will be asked to show his/her PAN card.
Step 11: After verification by the PAN card maker, the pensioner will be requested to hold the camera so that his/her face can be clearly captured by the bank official.
The pensioner will then reach the end of the session and will be shown a message that the information has been recorded. The pensioner will be informed about the status through SMS on his registered mobile number.