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Ola Electric has recently been surrounded by controversies regarding the problems faced by customers with scooters and customer service. In a recent incident, an owner of Ola S1 Pro allegedly set his scooter on fire. The incident caught the attention of people after the video of the entire incident went viral on the internet.

According to reports, Ola S1 Pro owner Dr Prithviraj burnt the scooter as he was unhappy with the performance and range of the scooter. Reports further stated that he got the electric scooter three months before the incident and faced problems with the scooter.

 

Moreover, he had earlier complained to Ola Electric regarding the same issue. The scooter was checked by Ola Support and it was determined that it is in good condition. He claims that the limit is inconsistent. Today his scooter broke down after 44 kms. In anger, he put petrol in his scooty and set it on fire. The incident took place near Ambur bypass road in Tamil Nadu.

 

 

Similarly, in another controversy, another owner of Ola S1 Pro pulled a two-wheeler tied to a donkey on the road. Not only this, owner Sachin Gitte had also put up banners, appealing people against buying Ola e-scooters.

Earlier, considering the scooter issues and the scooter fire incident, Ola Electric has issued a recall for 1,441 units of the Ola S1 Pro electric scooter.

 

However, in a statement, it said, “As a pre-emptive measure, we will conduct detailed diagnostic and health screening of scooters in that specific batch and are therefore issuing voluntary withdrawal of 1,441 vehicles.”

Further, the electric two-wheeler manufacturer said, “These scooters will be inspected by our service engineers and will go through thorough diagnostics in all battery systems, thermal systems, as well as safety systems.”

Source